+254 708 274961
info@makuenisandauthority.go.ke
P.O BOX 183 - 90300 Makueni
To coordinate, supervise and regulate sand conservation and utilization for sustainable environmental and socio-economic development.
A world class Authority in sand conservation and utilization for sustainable development.
Service hours: Monday to Friday from 8.00 a.m. to 1.00 p.m. and 2.00 p.m. to 5.00 p.m.
| No. | Service Rendered | Customer Obligation | User Charges | Time Lines | ||
|---|---|---|---|---|---|---|
| 1 | Attending to customers at our Premises | Courtesy and Clarity | Free | Within 5 minutes | ||
| 2 | Response to complaints and inquries | Use of approprate channels: | ||||
| Visit our offices | Free | Personal visit | 5-15 mins | |||
| Call or office line : +254708274961 | Free | Phone Call | Four (4) rings and answered promptly | |||
| Letter to the MD P.O Box 183 -90300 Makueni | Free | Letters | 1-14 days | |||
| Use suggestion box at the office | Free | Field visit | 7-14 days | |||
| Email us to info@makuenisandauthority.go.ke | Free | Email: Acknowledge Response |
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| 3 | Procurement of goods and services |
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As advertised | As per contract | ||
| 4 | Payment for Goods and Services |
Timely availing of relevant documents, including but not limited to;
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Free | Within fourteen(14) working days upon receipt of the requisite documents | ||
| 5 | Recruitment & Interview |
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Free | Communication on shortlist within one (1) month of application Communication of interview results within one (1) month | ||
| 6 | Domestic sand below 2 tons | Not for stock piling for commercial purposes | Free | Nil | ||
| 8 | Sand for local use | Prove of Payment | Vehicle 1-2 tons = Ksh 100.00 per trip | Receipt of payment issued immediately | ||
| Vehicle up to 2-5 tons =Ksh 200.00 per trip | 7 | Sand for local use | Prove of Payment | Vehicle 1-2 tons = Ksh 100.00 per trip | Receipt of payment issued immediately | |
| Vehicle 2-5 tons = Ksh 200.00 per trip | Receipt of payment issued immediately | |||||
| Lorry of 5-7 tons = Ksh 1000.00 per trip | Vehicle 5-7 tons = Ksh 1000.00 per trip | Receipt of payment issued immediately | ||||
| Lorry 7-10 tons = Ksh 3000.00 per trip | Vehicle 7-10 tons = Ksh 3000.00 per trip | Receipt of payment issued immediately | ||||
| Lorry 10-20 tons = Ksh 6000.00 per trip | Vehicle 10-20 tons = Ksh 6000.00 per trip | Receipt of payment issued immediately | ||||
| 8 | Sand for local commercial use( above 100 tons) | Prove of payment | Tractor =Ksh 1000.00 per trip | Within 5 minutes | ||
| Vehicle up to 5 tons =Ksh 4000.00 per trip | Receipt of payment issued immediately | |||||
| Six wheeler = Ksh 4,800.00 per trip | Receipt of payment issued immediately | |||||
| Ten wheeler = Ksh 6,000.00 per trip | Receipt of payment issued immediately | |||||
| Tractor =Ksh 10,000.00 Monthly | Receipt of payment issued immediately | |||||
| Vehicle up to (5 tons) =Ksh 16,000.00 Monthly | Receipt of payment issued immediately | |||||
| Six wheeler = Ksh 20,000.00 Monthly | Receipt of payment issued immediately | |||||
| Ten wheeler = Ksh 30,000.00 Monthly | Receipt of payment issued immediately | |||||
| 9 | Licensing | Fill application forms | License fees= Ksh 10,000.00 Annually |
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| 10 | License renewal | Make an application for renewal | Renewal fees= Ksh 10,000.00 |
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